Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
| Provided Support | New Releases Update |
| Parts Replacement | |
| Phone Support | |
| Remote Monitoring | |
| Replacement | |
| Email Support | |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Main Type | Exchange |
| Service Characteristic | Parts |
| Service Response Time | 4 Hour - Advance Parts Replacement |
