Warranty Upgrade - 1 Year Basic Onsite To 5 Year Prosupport

Introduction

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Features

Service type

ProSupport

Service included

Parts and Labour

Service time (hours x days)

24x7x365

Number of years

5 year(s)

Phone support

Yes

Web support

Yes

Troubleshooting

Yes

Parts replacement

Yes

Compatibility

OPTIPLEX SMALL FORM FACTOR 7020 OPTIPLEX MICRO 7020