EPACK 1YR PRIORITY ACCESS F/ DEDICATED PERSONAL COMPUTING

Introduction

HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.1

Features

UNSPSC-code

81111812

License quantity

250+ license(s)

Number of years

1 year(s)

HP segment

Business

License quantity

250+ license(s)

Number of years

1 year(s)

HP segment

Business

Weight & dimensions

Depth

Electronic

Weight

1 year

Supplier features

Support type

Priority support

Additional information

Covers up to 250 seats

Coverage period (months)

12

Warranty type

S

Support type

Priority support

Place of service

Remote

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

1 year

Response time

Next available agent

Service method

Phone

Additional information

Covers up to 250 seats

Care Pack type

Electronic

Coverage period

12 month(s)

Warranty type

S